The reason codes are used for the classification of conversations with the response team and they are provided in a statistical form as feedback to the company in the regular reports. As per the recommendations of the Danish Working Environment Authority, there has to be a minimum of 10 people in a group for a reason code to appear in the report. The code(s) is chosen in cooperation with the occupational psychologist. Some additional words are added to work-related reasons such as “workload, problems with a co-worker, etc.”, whereas personal reasons are only categorized as “personal reasons”. If, for example, the lack of wellbeing (and, as a consequence, the conversation with the response team) is due to a divorce, the cause will be categorised as “personal reasons” without further elaboration. Whether you want to provide a reason or not is voluntary.
