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Wellbeing Resources

When will the response team contact me? How soon?

A Howdy case is triggered when: A user’s level of wellbeing is either yellow or drops significantly while in the green (The user may opt to accept a phone call). A user’s level of wellbeing is either red or drops significantly while in the yellow (The user will receive an automatic phone call). You will receive the phone call within two weekdays.

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What does the response team ask about?

The response team will begin by asking questions about the situation, based on whether you are aware of why your level of wellbeing has caused a call. They will attempt to clarify the following: The cause of the problem, the ability to handle the situation, whether the stressful situation has been short or long term, and the extent of the problem. During the conversation an agreement is made about what the employee should do and in some cases a follow-upcall will be made to ensure that action is taken. The psychologists in the Howdy response team work from a

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What is the task/role of the response team?

The primary task of the response team is to screen and assist the user in further action when needed. In this way, early symptoms of stress or depression may be uncovered. The psychologists do not perform diagnoses. They use the WHO-5 measurements as a gauge for wellbeing, which helps the individual gain increased awareness, reflection, and insight into their own situation. The psychologists of the Howdy response team do not offer therapeutic treatment, but in cases where the user is assessed to be capable of increasing their own wellbeing, they do offer coaching.

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Who is the psychological response team?

Depending on the agreement your company has with Howdy, the psychological response team is maintained by either Howdy, whose response team consists of experienced occupational psychologists, or the Pathfinder Howdy response team, whose response team consists of registered nurses.

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