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Frequently Asked Questions

  • Is my anonymity and data security ensured?

    Yes, your anonymity and data security are prioritized. We adhere to the rigorous standards outlined in the ISAE 3000 declaration, ensuring the confidentiality and protection of your data. Your responses remain completely anonymous within the company. Only Howdy and the Response Team can view your answers in order to follow up on your wellbeing. Individual responses are not visible to managers, unless there are at least 5 responses from the department or group, from where we can show statistical data.
    Similarly, conversations with the response team are confidential. Only the Response Team and Howdy have access to information about who has contacted them, ensuring your privacy and confidentiality.

    You can see Howdy as the data controller for all data, which is stored only on servers administrated by Howdy. We conform to the strict requirements imposed by the Danish Data Protection Agency concerning data protection and processing, and also conforms to current Danish legislation.

  • What is the Howdy Response Team?

    The response team consists of psychologists and physiotherapists who are equipped to address issues related to both work and personal life. Based on your answers provided through the Howdy app, the Response Team will reach out to you. Learn more about our psychologists here.

    When a case is assigned to a Response Team Professional, they gain access to the basic information about the person. However, this access is strictly limited to the duration of the case. Find all information about calls and sessions on The Howdy Response Team page.

  • What is Howdy?

    Howdy is a digital platform designed to enhance workplace wellbeing by proactively monitoring and supporting mental and physical health. It identifies and addresses wellbeing issues early, using scientifically validated surveys and a proactive support team for timely interventions.

    What sets Howdy apart is its focus on early detection and intervention, providing proactive support. Additionally, Howdy offers detailed, anonymized insights through its dashboard, enabling informed decision-making based on real-time data.

    Howdy is ideal for organizations of all sizes looking to foster a healthier work environment. It benefits employees by providing personalized health insights and proactive support, while HR and management gain tools to monitor and improve overall employee wellbeing, helping to reduce absenteeism and improve workplace culture.

    Get a comprehensive overview of Howdy by watching our introductory video below.

  • What are the benefits of using Howdy?

    Using Howdy offers numerous benefits for both individuals and organizations.
    For individuals:

    • Increases self reflection.
    • Provides valuable insights into your own wellbeing, allowing you to regularly assess your mental and emotional state.
    • Offers professional help within two workdays after answer's input, no matter the reason.

    For organisations:

    • Places wellbeing dialogue on the agenda for managers and teams, fostering a culture of open communication and transparency within the workplace.
    • Encourages employees to share their thoughts and feelings safely and anonymously.
    • Enhances employee satisfaction and strengthens relationships between team members and managers.
    • Proactively prevents low wellbeing, ensuring less sick-leaves.
    • Enables organizations to make informed decisions regarding employee wellbeing initiatives, leading to higher levels of employee engagement, productivity, and retention.
  • Is participation voluntary?

    Yes, participation in Howdy is entirely voluntary, but we strongly encourage everyone to join, regardless of how content you may currently feel. A high level of participation is essential for improving the overall work environment, enabling your organization to implement the right initiatives effectively. Each month, your participation contributes to the creation of wellbeing reports for your team and workplace, ensuring that assessments remain accurate and reflective of the larger picture.

  • How to use Howdy?

    Using Howdy effectively involves participating at intervals of approximately two weeks. This timeframe allows for thorough reflection and offers a comprehensive overview of your wellbeing's progression. Each survey typically takes only a few minutes to complete, ensuring minimal disruption to your schedule while providing valuable insights into your overall health and happiness.

  • Is Howdy free?

    As an employee, Howdy is completely free. The various plans that Howdy offers, such as the 'Wellbeing Plan' and 'Howdy Body,' are provided at your company's expense. As such, the specific features available to you may depend on the Howdy plan your company has selected.

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