Think of the Wellbeing Index as a thermometer for a group’s overall health— while it gives a clear picture of overall wellbeing, it focuses on the collective pulse rather than individual details.
Understanding the Wellbeing Index is fairly simple, but to get a deeper understanding of how it ties together, let’s begin by looking at how we categorise individual wellbeing scores in Howdy.
When taking the wellbeing survey, each user is asked to answer five short questions. These questions each give a score from 0–20. Combined, these scores are summed up to determine the individual’s wellbeing score, giving a final score between 0 and 100. This is used to categorise users into green, yellow, or red wellbeing categories.
The Wellbeing Index is calculated using a simple average of all individuals’ scores together. The categorisation of At Risk, Normal, or High is based on the distance from the general average.
The normal range may seem narrow; however, most groups fall within that range. As a rule of thumb, about 60% of departments have a Wellbeing Index in the normal range, while 20% have a higher Wellbeing Index and 20% have a lower Wellbeing Index. Larger groups are more likely to see index values close to the average, as expected when considering the law of large numbers.
1 The general average and the normal range may be different from country to country. It is calculated through hundreds of thousands of Howdy data entries, as well as studies such as: Mean WHO-5 scores in the countries included in the European Quality of Life Survey 2012.